24 Hour Emergency Numbers - Semmes: 251.649.4316 Citronelle: 251.866.2365


South Alabama Utilities is proud to inform our customers about the option to go green and receive statements by e-bill. Click here to signup or view your bills. Click here to read the back of your statement (Requires Adobe Reader). You will receive an email each month to notify you that your statement is ready to view, print, and pay. If you select the option to pay online you will be redirected to the customer portal. Note: If you decide to opt out of e-billing, you will need to call 251-866-2365.

  • Please make check or money order payable to - South Alabama Utilities.
  • Payment must be received in office by the "Due Date" on statement to avoid a 10% late charge that will be added to your account. Payments received after 12:00 P.M. will be credited to your account on the following business day.
  • Failure to receive a statement does not exempt the customer from timely payment or late charges.
  • For your convenience a night deposit service is available at both Citronelle and Semmes office locations.
  • A fee will be charged for returned checks from the bank.

Download a sample Bill (Requires Adobe Reader)


Copyright © 2012 South Alabama Utilities
Citronelle: 8100 Joy Street, P.O. Box 428 Citronelle, AL 36522 - (251) 866-2365
Semmes: 4800 McCrary Road, P.O. Box 809 Semmes, AL 36575 - (251) 649-4316