24 Hour Emergency Numbers - Semmes: 251.649.4316 Citronelle: 251.866.2365

Welcome to our new customer portal!

Here you will be able to view information about your account. You will also find many ways to pay your bill online and to schedule automatic payments using your credit card. A service fee will be added to all on-line payments.

You may pay your bill automatically without incurring any service fees by enrolling in our automatic bank draft program. For more information, please contact our office.

If you know your new customer and pin numbers click the Customer Portal button below.

If you don’t know your new customer and pin numbers you may enter your old account number below and we will tell you the new numbers.

We hope that you find this new on-line tool helpful. Give it a try!

Account Lookup

Previous Account Number

Customer Portal

Copyright © 2012 South Alabama Utilities
Citronelle: 8100 Joy Street, P.O. Box 428 Citronelle, AL 36522 - (251) 866-2365
Semmes: 4800 McCrary Road, P.O. Box 319 Semmes, AL 36575 - (251) 649-4316